Privacy Policy
Thus, browsing the site samaya-equipment.com is deemed to be acceptance of this Privacy Policy.
Article 1 - Data controller
The person in charge of processing your personal data is SAMAYA, a simplified joint stock company with a capital of 151,220 euros, registered in the Annecy Trade and Companies Register under number 843 620 170 and having its head office at 5 Avenue du Pré de Challes, 74940 Annecy.
For any requests or questions related to your privacy and the processing of your personal data, you can contact us at any time at the following e-mail address contact@samaya-equipment.com.
Article 2 - Data processed and purpose of processing
Your Personal Data is collected when you fill in the forms on the Site, when you place an order on the Site, when you contact our customer service and more generally when you browse our Site.
Specifically, this concerns :
- The information collected when you create your account on the Site such as your name, first name, e-mail address, password, contact preferences regarding subscription to our newsletter, telephone number and date of birth.
- The information necessary for the management and follow-up of your orders, such as your credit card data for the transaction, your order history (e.g. amount of purchase, references of the ordered products), your written or telephone exchanges with our customer service;
- Information collected during your navigation on the Site such as your browsing history (e.g. date, time of connection and/or navigation, pages visited), type of terminal and browser, your location, browser language, access provider, IP address.
- The information required to send newsletters. At any time, it is possible to unsubscribe from newsletters by clicking on the "unsubscribe" link located at the bottom of each newsletter.
We use your Personal Information for several reasons, starting with the satisfaction of our customers. As such, we collect the majority of your Data in the context of your purchasing actions in order to ensure the delivery of your orders and to assist you in your dealings with us.
In addition, we may collect your Data when you give us your consent to optimize your experience with SAMAYA.
Finally, other Data is collected in the legitimate interest of SAMAYA, for example to allow you to access and use the Site.
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Legal basis |
Purposes of the processing |
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Act of purchase |
Ensuring the delivery of your orders Ensuring the quality of customer service Handle requests related to the exercise of your personal data rights |
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Consent |
Receive our newsletters and personalised offers Enjoy a personalised browsing experience based on your purchase history and your browsing on the Site Take advantage of our personalised advertising offers on third-party media |
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Legitimate interest |
Accessing and using the Site Analyse and improve the quality and performance of services Preserving our rights Managing transactions and fighting fraud Carrying out statistics, studies and analyses to improve knowledge of our customers |
Article 3 - Recipients of personal data
Your Data are mainly intended to be used by our internal services. It may sometimes be communicated to external recipients selected by us, in order to optimize the operation of our sites, to carry out marketing and commercial studies or advertising services and to ensure the reliability of transactions, payments, logistics (storage, preparation and delivery of your products) or our customer service.
Your Data may also be transferred to third parties, subject to your prior consent, for processing in accordance with the purposes for which your Data was collected or in cases where we are required to do so by law, in the context of legal proceedings, or if we are required to do so by a public authority or if we are involved in a merger, acquisition, or transfer of assets.
Article 4 - Retention period of personal data
We keep your personal data only for the time necessary for the purpose of processing.
For example, the data that are collected during an order are kept until the conclusion of all administrative formalities and are then archived. For commercial prospecting operations, your data is kept until your consent is withdrawn or 3 years after your last contact with SAMAYA. Finally, the data collected when you subscribe to the newsletter will be kept until you unsubscribe.
Article 5 - User's rights concerning personal data
In accordance with the applicable regulations concerning personal data, you have the following rights and may exercise them with us:
- Right of access: you have the right to access the Personal Data we process;
- Right of rectification: you have the right to ask us to rectify your Data if they are inaccurate or incomplete;
- Right to erasure: you have the right to request us to delete your Data (subject to the terms and conditions set out in section 8 below);
- Right to object: you have the right to request that you no longer receive communications from us by using our online forms or links at the bottom of our emails.
- Right to portability: you have the right to request the portability of your Data, if the conditions for exercising this right are met;
- Right to information: you have the right to obtain information about how we process your Data.
In order to exercise your right you can send us an e-mail to contact@samaya-equipment.com
If we change the way we process your Data, we will update our Privacy Policy and you will be informed of this.
Finally, we would like to point out that in the event of a complaint relating to the protection of your Personal Data, you can also contact the French supervisory authority, the Commission Nationale de l'Informatique et des Libertés, whose website is accessible at the following address https://www.cnil.fr/
